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PDF Pro 13.3 crashes when doing OCR


Martin Bauer

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Martin Bauer

 

It happens at the end of about one in ten OCRs. 

Is Nitro working to fix this?

 

Martin

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  • Official Nitronaut
Reymund Oyong

Greetings @Martin Bauer

Thank you for reaching out through our Community Forums!

I understand that the application sometimes crashes when performing an OCR.
Would you be so kind to share the document that can trigger the application to crash once OCR is initiated? This file will help us further investigate and see if the issue can be reproduced on our end. 

Kind regards,

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