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Unable to activate Nitro Pro 12 in new Computer

Melanie Arzenheimer

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  • Official Nitronaut
Reymund Oyong

Greetings @Melanie Arzenheimer

Thank you for reaching out through our Community Forums!

Please ensure that you have Nitro PDF Pro so you can successfully activate using your existing version 12 license. 
To check which version and build is installed on the computer, open Nitro then navigate to the Help tab > About Nitro Pro.

If your installation is not on, please install that using the installer from the link below:

https://www.gonitro.com/product-details/downloads - click the 'Download Nitro Pro 12' link  

After the installation, open Nitro then go to the Help tab > About Nitro Pro to confirm the version and build. If it shows, you should be able to activate it using your version 12 license that starts with 234.

Kind regards,

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