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Error 24 when Trying to activate Nitro Pro


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Hi Nitro 


I have an issue while I try to activate Nitro Pro at my Laptop even though no License is activate. When I try to activate it gives error 24 :Activation error. 

Please help to resolve and let me know if anything is required from my end and My email is deepak.deepakkumar@gmail.com

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  • Official Nitronaut
Leslie V

Hello Deepak,

Thank you for reaching out to us through our Community Forums!

I sent you a direct message with your serial number. 

From that error message, it looks like you installed an older version. Please get the latest version 13 installer from this page: https://www.gonitro.com/nps/product-details/downloads
After installation, you can activate by opening Nitro, click on the Help tab > About Nitro Pro > Activate and enter your serial number.

I hope this helps. Let me know if you require anything else.

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