Nitro Pro Expired Trial

[Jennifer Jones]

I recently received a message that my trial as expired.  We are not currently under a trial period as we have been using Nitro since 2020.

I currently cannot open, access or save any documents using Nitro Pro.

[Leslie V]

Hello @Jennifer Jones

Thanks for contacting Nitro!

Can you please send me your serial number so I can check? Unfortunately I was not able to find your account records.
If you purchased Nitro Pro from our website, please provide us with the following information so we can look up your account.

1. First and last name of purchaser 
2. Email address used purchase Nitro (I was unable to find anything using your email address)
3. Order reference number (I suggest you search through your email for 'cleverbridge', our online merchant)

Looking forward to hearing back from you.