Can't access license number on pro 13.

[Israel Carp]

Hey there, 

trying to move a license for a client but can't access the license number due to it being obscured in "about nitro" tab. Wasn't the one who set up the account so I'm a little underinformed on the details.  I have the mac address and potentially have the email that was used to create the account. Let me know if there's anything else I can help with.

Thanks,

Israel

[Reymund Oyong]

Greetings @Israel Carp

Thank you for reaching out through our Community Forums!

Please provide the email address that was used to purchase the license.
Once we have the record, we will send again the invoice receipt to that email along with the serial number. 

Please note that we only send / provide the serial number to the owner / purchaser. 

Kind regards, 

[Israel Carp]

Not a problem. Just need to make sure they receive the email. It might be registered under Peggy Shultz, her email is *******@shultzdc.com. Please let me know if something is found, as we're currently on the two-week trial, and that is ending soon. Thanks

Edited May 1, 2023 by Reymund G.
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[Israel Carp]

I got in contact with my client, and they mentioned it might also be ********@godcs.net or ***********@gmail.com

We may not have access to the first email, as it hasn't been used in a while.

 

 

Edited May 1, 2023 by Reymund G.
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[Reymund Oyong]

Hi Israel Carp,

There is a license purchase under @ShultzDC.com and @goDCS.net email addresses. 
The two licenses will be sent to the @ShultzDC.com via support ticket. 

Kind regards, 

Edited May 1, 2023 by Reymund G.