Adriana Simatupang Posted May 4, 2023 Report Share Posted May 4, 2023 (edited) Hi @Reymund Oyong We have bought 3+1 licenses for Nitro Productivity Suite, but I cannot use my Nitro Sign app now said trial period has expired. It is written in our purchase email Your purchase of the Nitro Productivity Suite includes both Nitro Pro and Nitro Sign, which provides unlimited electronic signature workflows and additional PDF productivity tools right in your browser. Purchase reference number is 2*******. Thanks. Edited May 5, 2023 by Reymund Oyong Hide sensitive information Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted May 5, 2023 Official Nitronaut Report Share Posted May 5, 2023 Greetings @Adriana Simatupang Thank you for reaching out through our Community Forums! A support case will be created on your behalf to further investigate your concern. Could you please provide the email address that is associated with the Nitro Sign account? Kind regards, Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted May 16, 2023 Official Nitronaut Report Share Posted May 16, 2023 Greetings @adriana.simatupang My sincere apologies for missing your updates in this post. A support case has been created on your behalf to further assist with your concern. The support case has been sent to your koltiva.com email address. Please send your updates and follow-ups through the support ticket. Kind regards, Link to comment Share on other sites More sharing options...
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