Nitro Pro 12 Activation Server Non Reachable.

[Alex Hornstein]

Hi,

 

My client has recently moved to a new machine and when reinstalling Nitro we are unable to activate the existing license. I had read somewhere that the Nitro 12 license server are no longer active however there was a free upgrade to the latest version?

My clients license is registered under general@rosstownhotel.com.au and ends 919860.

We have also noted that there are 2 active registrations however when tryign to deactivate the license we cannot progress this option anymore.

Thanks,

Alex

[Leslie V]

Hello @Alex Hornstein

Thank you for your message - I can help you out.

We have upgraded our activation servers. Please install the latest Nitro Pro 12 update (12.16.9.574) so you can reactivate successfully: 
x32 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x86.msi
x64 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x64.msi

Then activate with your Nitro Pro 12 serial number.

I hope this helps. Let me know if you require anything else.