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nitro pro 13 installation

Tom Collier

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Tom Collier

I get a "nitro pro setup wizard failed" when I try to install Nitro Pro 13. I'm using Windows 10, and I currently have Nitro Pro 11, and just purchased the 13 upgrade. What do I do? I'm thinking of uninstalling 11, but am afraid that if I do, and 13 still doesn't install, I'll have no version at all that will work.

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Reymund Oyong

Greetings @Tom Collier

Thank you for reaching out through our Community Forums!

Please try to install the Nitro PDF Pro 13 using the offline MSI installer. Please refer to the links below:

64bit - https://downloads.gonitro.com/professional_13.70.2.40/en/retail/nitro_pro13_ba_x64.msi 
32bit - https://downloads.gonitro.com/professional_13.70.2.40/en/retail/nitro_pro13_ba_x86.msi

To determine if you have 32-bit or 64-bit, please refer to this article:

Kind regards, 

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