Jump to content

Accessing Print or File Menu causes top bar to become White and Black strips horizontally

Bilton IT Dept

Recommended Posts

Bilton IT Dept

As of 2 days ago, the users Nitro install started showing a white horizontal bar where the file menu was, and a black bar where the icons and menu items are below it. 
This perisists for a few seconds before accessing the File, or Print menu. 
Updated the Nitro Pro 13 to latest, issue still persists.  Version: (
Updated OS, UEFI Firmware, and checked for new drivers, or any windows updates, issue still persists. 

Prior to the update, the delay was from 30-45 seconds before the proper page would load. 

Any suggestions?

Edited by Bilton IT Dept
Adding details
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.