topaz1943@gmail.com Posted May 18, 2023 Report Share Posted May 18, 2023 I purchased an upgrade to Nitro Pro in 2019. My serial number is not recognised for the upgrade process. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted May 18, 2023 Official Nitronaut Report Share Posted May 18, 2023 Hello Dianne, Thank you for your message – I’m happy to assist you. I made the necessary changes to allow the upgrade. Please try to upgrade to version 14 again, please proceed to the following web page, https://www.gonitro.com/pro/upgrade Enter your serial number and follow the prompts to receive a new Nitro Pro 14 serial key and installation files. Please let me know how that goes. Link to comment Share on other sites More sharing options...
topaz1943@gmail.com Posted May 19, 2023 Author Report Share Posted May 19, 2023 My sincere thanks. Upgrade now purchased. Link to comment Share on other sites More sharing options...
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