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Upgrade to version 14 issue


Randy McCorkle

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Randy McCorkle

Hi - I received an email stating I was eligible for a free upgrade to version 14, but when I enter my serial number it is not recognized.

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Reymund Oyong

Greetings @Randy McCorkle

Thank you for reaching out through our Community Forums!

May I ask for the serial number that you would like to upgrade to version 14? 

Kind regards, 

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