LeRiv 1 Report post Posted February 27, 2017 When I attempt to print a document to Nitro Pro 11 running under the Windows 10 Pro OS, the documents get stuck (i.e., spooling forever) and I can't delete them. Any suggestions on how to resolve this situation? Quote Share this post Link to post Share on other sites
Steven Zakulec 60 Report post Posted February 27, 2017 You could try re-creating the Nitro 11 PDF printer: http://kb.gonitro.com/knowledgebase#/answers/Nitro Pro/000001584 If that doesn't work, maybe a repair will: http://kb.gonitro.com/knowledgebase#/answers/Nitro Pro/000001641 Otherwise, you'll need to contact support so they can fix the issue for you: https://www.gonitro.com/support/ticket Quote Share this post Link to post Share on other sites
LeRiv 1 Report post Posted February 27, 2017 Many thanks. Following the links in your message solved my problem 1 Quote Share this post Link to post Share on other sites
Randy M. 0 Report post Posted December 12, 2017 Hi Steven, I am having the same problem with documents stuck in queue. However I am using Nitro Pro 10. Can you or anyone else help me? Quote Share this post Link to post Share on other sites
Steven Zakulec 60 Report post Posted December 13, 2017 As far as I am aware, the process is the same for Nitro 10- if those steps don't match what you're seeing in Nitro 10, let me know. Quote Share this post Link to post Share on other sites
