Your Upgrade Portal Doesn't Recognize my Nitro Pro 13 Serial Number

[Andrew Blalock]

I wanted to see the costs for an upgrade to version 14 but your portal will not recognize my serial number for version 13

[Leslie V]

Hello @Andrew Blalock

Apologies for the inconvenience caused by the problem you encountered when entering your serial number for the upgrade. We have resolved the issue on our end. Please attempt the upgrade again using the following link: https://gonitro.com/support/upgrade