Lindsey Callahan Posted June 6 Report Share Posted June 6 I am trying to update my Nitro Pro PDF version 12 to the newest 14 version but when I put in my serial number to do this, it says they are unable to validate my serial number. I have tried deactivating and reactivating my Nitro Pro and that didn't help. Please help! Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted June 7 Official Nitronaut Report Share Posted June 7 Hi @Lindsey Callahan Thanks for reaching out to us! I am happy to assist you. I have made the necessary changes so that the upgrade will go through. To upgrade to version 14, kindly visit the following web page:https://www.gonitro.com/pro/upgrade On the web page, please enter your serial number and follow the provided instructions. This will enable you to obtain a new Nitro Pro 14 serial key along with the necessary installation files. Should you require any further assistance, feel free to reach out. Link to comment Share on other sites More sharing options...
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