Nathan Snavely Posted June 7 Report Share Posted June 7 Deactivated the old computer via online process. Site shows that I have zero activations. However, I cannot active the new download. Thank you!! Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted June 9 Official Nitronaut Report Share Posted June 9 Hello @Nathan Snavely Thanks for your message - I'm happy to assist you. Your serial number is for Nitro Pro 13, please uninstall what you have and get the correct installer from the page below:https://www.gonitro.com/nps/product-details/downloads After installation, activate with your serial number. Please let me know how that goes. Link to comment Share on other sites More sharing options...
Nathan Snavely Posted June 13 Author Report Share Posted June 13 That worked, THANK YOU, Leslie! Link to comment Share on other sites More sharing options...
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