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Unable to transfer license to new computer install

Nathan Snavely

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Nathan Snavely

Deactivated the old computer via online process. Site shows that I have zero activations. However, I cannot active the new download.

Thank you!!

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Leslie V

Hello @Nathan Snavely

Thanks for your message - I'm happy to assist you.

Your serial number is for Nitro Pro 13, please uninstall what you have and get the correct installer from the page below:

After installation, activate with your serial number.

Please let me know how that goes.

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