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Upgrade Page Won't Recognize My Serial Number

Billy Myers

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Billy Myers

Hi, I have v. 13 and am interested in upgrading to v. 14. My current version works just fine, but I'm wondering how much it costs, and what I get with this upgrade. When I go to the upgrade page, the form doesn't recognize my serial number, although the software registers with it just fine. Any advice? 

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Leslie V

Hello Billy,

Thanks for reaching out to us! I am happy to assist you.

I have made the necessary changes so that the upgrade will go through. To upgrade to version 14, kindly visit the following web page:


On the web page, please enter your serial number and follow the provided instructions. This will enable you to obtain a new Nitro Pro 14 serial key along with the necessary installation files.

Should you require any further assistance, please feel free to reach out.

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