Trying to activate Nitro pro 10 after a re-install. I keep getting error -24. What is the fix?

[Devon Klofta]

Trying to activate Nitro pro 10 after a crash and re-install.  I keep getting error -24.  What is the fix?

Running: Win 11 pro.   X64.

[Leslie V]

Hello Devon,

Thanks for reaching out to us! I am happy to assist you.

Please note that we no longer support Nitro Pro 10  and its activation servers have been shut down.

We recommend to upgrade to our latest version, V14, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 13, please visit our upgrade page: 
https://www.gonitro.com/pro/upgrade
 
Alternatively, you can upgrade to the latest build of Nitro Pro 12. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy, we have stopped making feature enhancements to version 12 once we released version 13. You can find Nitro Pro 12 installer from the page below and activate it with your current Nitro Pro 10 serial number.

x32 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x86.msi
x64 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x64.msi
 
Please let us know if you need any further assistance.
 

[Devon Klofta]

Thank you.  Worked like a dream.  I appreciate the help!