Rafael Bac Posted June 12, 2023 Report Share Posted June 12, 2023 (edited) I formatted the PC and I can't activate Nitro Pro Essential, an invalid serial message appears but I'm sure how to activate again. Please help to reactivate the serial after formatting the PC. What procedure should I do? Name: Carllo ******** email: ******@bloommigration.com.au Serial: 504924XXXXXXX Note: I (Rafael) am the technical support and will help Mr. Carllo (Nitro Pro user) Edited June 14, 2023 by Reymund Oyong Hide confidential details Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted June 14, 2023 Official Nitronaut Report Share Posted June 14, 2023 Greetings @Rafael Bac Thank you for reaching out through our Community Forums! Please ensure that you have Nitro PDF Pro 13 installed so you can activate using the serial number 504924XXXXXXX. To check the version, launch Nitro PDF Pro then navigate to the Help tab > About Nitro Pro. If the version is not Nitro PDF Pro 13.x.x.x, please uninstall and then install version 13 using the installer from the following location:https://www.gonitro.com/product-details/downloads - click the 'Download Nitro Pro 13' link. Once Nitro PDF Pro 13 is installed, you should be able to activate using your version 13 license. Kind regards, Link to comment Share on other sites More sharing options...
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