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I formatted my PC and I can't activate Nitro Pro Essential

Rafael Bac

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Rafael Bac

I formatted the PC and I can't activate Nitro Pro Essential, an invalid serial message appears but I'm sure how to activate again. Please help to reactivate the serial after formatting the PC.

What procedure should I do?
Name: Carllo ********
email: ******@bloommigration.com.au
Serial: 504924XXXXXXX
Note: I (Rafael) am the technical support and will help Mr. Carllo (Nitro Pro user)

Edited by Reymund Oyong
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Reymund Oyong

Greetings @Rafael Bac

Thank you for reaching out through our Community Forums!

Please ensure that you have Nitro PDF Pro 13 installed so you can activate using the serial number 504924XXXXXXX. 
To check the version, launch Nitro PDF Pro then navigate to the Help tab > About Nitro Pro. If the version is not Nitro PDF Pro 13.x.x.x, please uninstall and then install version 13 using the installer from the following location:

https://www.gonitro.com/product-details/downloads - click the 'Download Nitro Pro 13' link. 

Once Nitro PDF Pro 13 is installed, you should be able to activate using your version 13 license. 

Kind regards, 

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