Roopal Pate Posted June 13, 2023 Report Share Posted June 13, 2023 Hello, I need to reactivate two licenses. Already Deactivated and when you put them in Nitro Pro, we are getting the Error - Serial Number Not Found. Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted June 14, 2023 Official Nitronaut Report Share Posted June 14, 2023 Greetings @Roopal Pate Thank you for reaching out through our Community Forums! Activation issues will likely occur if the version of the license does not match the version of the Nitro PDF Pro on the machine. Example: If you own a version 13 license, you should Nitro PDF Pro 13 so you could successfully activate it. Using our License Portal, please check the version of your serial number. Once verified, check the version of the software that is installed on your computer, this can be located when you open Nitro PDF Pro and then navigate to the Help tab > About Nitro Pro. If the version of the software does not match the license, please uninstall it and then install the correct version. The Nitro PDF Pro installers can be located from the link below:https://www.gonitro.com/product-details/downloads Kind regards, Link to comment Share on other sites More sharing options...
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