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Upgrade from NITRO PRO 10 to NITRO PRO 14


Jone Tan

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Jone Tan

Hi guys!

I'm trying to upgrade from NITRO PRO 10 to NITRO PRO 14 but I keep getting this error message! Please see Image 

What is the problem?

Best regards
Jone

<a href="https://ibb.co/qyR9nK9"><img src="https://i.ibb.co/DV7kbhk/Screenshot-2023-06-22-230920.png" alt="Screenshot-2023-06-22-230920" border="0"></a>
Edited by Leslie V
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  • Official Nitronaut
Leslie V

Hello @Jone Tan

Thanks for reaching out to us!

Please send me your serial number so I can check. I cannot locate it using the email address that you provided.

I look forward to your response.
 

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