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Moving to a new Computer and need the Serial Number


Prodromos Loucaides

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Prodromos Loucaides

I moved to a new computer and need my Nitro serial number. I do not have the email received 3-4 years ago with this information.

On account info Nitro Pro version is 13.30.2.587 and Serial 504934XXXXXXXXXXXX

Help please!

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  • Official Nitronaut

Hello @Prodromos Loucaides

Thank you for contacting us.

Unfortunately, I was unable to find a serial number using the email address that you provided. I will only be able to locate your serial number if you purchased Nitro Pro from our website. If you purchased Nitro Pro from our website please provide us with the following information so we can look up your account.

1.    First and last name of purchaser
2.    Email address used purchase Nitro
3.    Order reference number

I look forward to hearing back from you.
 

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Prodromos Loucaides

Hi,

Thanks for reply. I have checked my Paypal and found out that my 1st payment (there is e 2nd one but that was for a 2nd license to a different computer) to Cleverbridge was on 4th of December 2019 (4/12/2019). Transaction ID *******,  Seller info Cleverbridge GmbH *******Invoice ID *******

Purchase details Nitro Productivity Suite - #*******(payment for 95,40 €)

Hope these to be ok.

Regards

Prod.

Edited by Leslie V
Deleted Confidential Information
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Prodromos Loucaides
On 6/23/2023 at 6:17 PM, Leslie V said:

Hello @Prodromos Loucaides

Thank you for contacting us.

Unfortunately, I was unable to find a serial number using the email address that you provided. I will only be able to locate your serial number if you purchased Nitro Pro from our website. If you purchased Nitro Pro from our website please provide us with the following information so we can look up your account.

1.    First and last name of purchaser
2.    Email address used purchase Nitro
3.    Order reference number

I look forward to hearing back from you.
 

Solved. Received all info from Cleverbridge. 

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