Ron Mittelman Posted June 21, 2023 Report Share Posted June 21, 2023 I have a license for PDFPen Pro for Mac. Can I upgrade/convert to Nitro Pro for Windows? I no longer use my Mac. If I can convert, is it a free conversion? Link to comment Share on other sites More sharing options...
Ron Mittelman Posted June 24, 2023 Author Report Share Posted June 24, 2023 I have a lifetime license for PDFPen Pro. I no longer use my MacBook. How can I convert this to a Nitro Pro license for Windows? I have a license key from PDFPen Pro. I tried starting a topic 3 days ago, and it keeps saying it needs to be approved by a moderator. Now I can't even load the topic anymore. It's listed under topics I created, but when I click on it, it says "topic cannot be found" Can you please help me? Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted June 25, 2023 Official Nitronaut Report Share Posted June 25, 2023 Hello @Ron Mittelman Thank you for posting on our Community Forums! Please note PDFPen Pro and Nitro Pro are two separate programs. The licenses for the Mac and Windows versions are treated as separate and cannot be interchanged. To obtain a license for Nitro Pro on Windows, you can purchase here: https://www.gonitro.com/pricing Please let me know if you have any questions. Link to comment Share on other sites More sharing options...
Ron Mittelman Posted June 25, 2023 Author Report Share Posted June 25, 2023 Thanks for answering my post, @Leslie V. I'm not sure I totally understand the answer, though. I *think* there is a conversion path from a PDFPen Pro license to a Nitro Pro license for Mac, right? I can't seem to find out what that is, however. Is there somebody at Nitro I could reach out to, to ask about exchanging a Mac license for a Windows license? I know they are separate products, but if I'm entitled to a Mac license after paying any upgrade cost, and I'm willing to give up the Mac license for a Windows license, it seems like that should work. I'm sorry if I'm missing something... Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted June 28, 2023 Official Nitronaut Report Share Posted June 28, 2023 On 6/26/2023 at 12:51 AM, Ron Mittelman said: Thanks for answering my post, @Leslie V. I'm not sure I totally understand the answer, though. I *think* there is a conversion path from a PDFPen Pro license to a Nitro Pro license for Mac, right? I can't seem to find out what that is, however. Is there somebody at Nitro I could reach out to, to ask about exchanging a Mac license for a Windows license? I know they are separate products, but if I'm entitled to a Mac license after paying any upgrade cost, and I'm willing to give up the Mac license for a Windows license, it seems like that should work. I'm sorry if I'm missing something... Hello @Ron Mittelman We do not swap licenses from Mac to Windows or vice versa. Link to comment Share on other sites More sharing options...
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