Jump to content

Trying to activate v14 from v13.

Mike Gargan

Recommended Posts

Mike Gargan

I purchased the Nitro Productivity Suite, and I just noticed that there's an update to Nitro Pro for Desktop to v14. When I entered my serial number, it says it can't find it. 

I thought I was entitled to upgrades with the Nitro Productivity Suite?

I don't know how to get in touch with someone to speak with, hopefully this is the correct method?

Thanks in advance!

Link to comment
Share on other sites

  • Official Nitronaut
Reymund Oyong

Greetings @Mike Gargan

Thank you for reaching out through our Community Forums!

To upgrade your existing license, please go to https://www.gonitro.com/support/upgrade. This portal gives a discounted upgrade price to an existing Nitro PDF Pro license. 
After the upgrade, you will receive a new serial number, a version 14 license, which you will use to activate a Nitro PDF Pro 14 installation. 

Kind regards, 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.