Mike Gargan Posted June 27 Report Share Posted June 27 I purchased the Nitro Productivity Suite, and I just noticed that there's an update to Nitro Pro for Desktop to v14. When I entered my serial number, it says it can't find it. I thought I was entitled to upgrades with the Nitro Productivity Suite? I don't know how to get in touch with someone to speak with, hopefully this is the correct method? Thanks in advance! Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted June 28 Official Nitronaut Report Share Posted June 28 Greetings @Mike Gargan Thank you for reaching out through our Community Forums! To upgrade your existing license, please go to https://www.gonitro.com/support/upgrade. This portal gives a discounted upgrade price to an existing Nitro PDF Pro license. After the upgrade, you will receive a new serial number, a version 14 license, which you will use to activate a Nitro PDF Pro 14 installation. Kind regards, Link to comment Share on other sites More sharing options...
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