kylie nystrom Posted June 29, 2023 Report Share Posted June 29, 2023 I recently got a new laptop and am trying to install. Looking for my serial #. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted June 30, 2023 Official Nitronaut Report Share Posted June 30, 2023 Hello @kylie nystrom Thank you for reaching out to us through our Community Forums! I sent you a direct message with your serial number. Cheers! Link to comment Share on other sites More sharing options...
josue Posted June 30, 2023 Report Share Posted June 30, 2023 I try to upgrade my version 13 to 14 and said somebody can help We were unable to validate your serial number. Please ensure you entered it correctly. If you believe you are eligible for an upgrade, please leave a post on our Community Forum and update us with your issue. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted July 8, 2023 Official Nitronaut Report Share Posted July 8, 2023 Hello @josue Thanks for reaching out to us! I am happy to assist you. I have made the necessary changes so that the upgrade will go through. To upgrade to version 14, kindly visit the following web page: https://www.gonitro.com/pro/upgrade On the web page, please enter your version 13 serial number and follow the provided instructions. This will enable you to obtain a new Nitro Pro 14 serial key along with the necessary installation files. Should you require any further assistance, please feel free to reach out. Link to comment Share on other sites More sharing options...
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