Douglas Gardiner Posted July 4 Report Share Posted July 4 I cannot find my email with the activation code for Nitro Pro 13. Please resend, if possible. Thank you. Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted July 6 Official Nitronaut Report Share Posted July 6 Greetings @Douglas Gardiner Thank you for reaching out through our Community Forums! Kindly provide the email address that you use to purchase the Nitro PDF Pro license. This will help us locate the purchase record and determine the serial number. Please note that I did not find any license purchase under your email address ********rc17@gmail.com. Kind regards, Link to comment Share on other sites More sharing options...
Sean Maloney Posted July 6 Report Share Posted July 6 I am having massive problems with this too. Had a computer die, got a new one, trying to reactivate my license, and having no success. Says that license/serial number is invalid, yet on my receipt/purchase history page, with the invoice, shows the detailed serial number as well as the cleverbridge reference number. What is going on here? Link to comment Share on other sites More sharing options...
Sean Maloney Posted July 6 Report Share Posted July 6 Nevermind, was able to get a live support person, through the chat window, Emilio D., thank goodness for him, as he verified my serial number, and was able to get me back into NitroPDF pro successfully. Link to comment Share on other sites More sharing options...
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