JOHN WALLIS Posted July 12 Report Share Posted July 12 Our system crashed. Nitro became deactivated. Tried activating online. Added the serial number to find the licence. Gave me a replacement licence number and asked me to deactivate. When I clicked "Deactivate" I get a message saying "Please select devices to deactivate" but there is no option to choose any devices. Can someone please help? Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted July 12 Official Nitronaut Report Share Posted July 12 Hello @john, Thank you for posting on our Community Forums! There is one activation seat that is available, the other one other that can be released. Simply click on Deactivate on the portal. Then, please get the latest version 13 installer from this page: https://www.gonitro.com/nps/product-details/downloads After installation, you can activate by opening Nitro, click on the Help tab > About Nitro Pro > Activate and enter your serial number. I hope this helps. Let me know if you require anything else. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now