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Not Able to register the Nitro Pro on my PC


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Dear Nitro Team

I am not able to activate my Nitro pro 10 on my PC. Currently it is installed in my Laptop and I want to activate in my recently configured PC. But it is giving me error 23, though I am sure I have deactivated Nitro from all my previous computers/laptops. 

Please help me to activate. Also I have already created  case # 00097200 in this regard. 

Attached is the error message. 


Nitro Pro Error.jpg

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Kelvin B. Villarin

Hi Deepak,

Thank you for posting to our Community forums!

I was the one who answered your ticket.  I have made some changes on my end for you to be able to successfully activate. Please try to activate again using the same serial number.


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