Not Able to register the Nitro Pro on my PC

[Deepak 0]

Dear Nitro Team

I am not able to activate my Nitro pro 10 on my PC. Currently it is installed in my Laptop and I want to activate in my recently configured PC. But it is giving me error 23, though I am sure I have deactivated Nitro from all my previous computers/laptops. 

Please help me to activate. Also I have already created  case # 00097200 in this regard. 

Attached is the error message. 

Regards
Deepak 

[Kelvin V. 0]

Hi Deepak,

Thank you for posting to our Community forums!

I was the one who answered your ticket.  I have made some changes on my end for you to be able to successfully activate. Please try to activate again using the same serial number.

 
Cheers!

[Vishvajit Patel 0]

hello