when I open a pdf it is unreadable in Nitro

[James Manousos]

The text is garbled.  How do I send you a picture of it?

[Joseph Capiral]

Hi @James Manousos

Thank you for reaching out to us through our Community Forums 

I understand that when you open a specific PDF file using Nitro, the text is garbled.

I would love to know more about the issue. I have several questions for you:

- What build of Nitro Pro are you working with? You can find this out by clicking on 'About Nitro Pro' under the Help tab
- Is the issue file-specific, or is it happening in all files?
- Can you please send us sample files so we can check the file and replicate the issue?

You can upload it here or message me directly to share the sample files.

Thank you.