Nitro Pro Activation Code for Conversion Not Recognized

[Dianna Candelaria]

I moved to new computer and deactivated my NitroPro 12 on old computer. When check license # on website, shows there are 2 activations available but now cannot get NitroPro 12 on new computer. When try to "upgrade" - not recognition my NitroPro 12 license number to get newer version of NitroPro since NitroPro no longer available

[Reymund Oyong]

Greetings @Dianna Candelaria

Thank you for reaching out through our Community Forums!

Please provide your existing Nitro PDF Pro serial number so we can review its status and eligibility for upgrade through the Upgrade portal. 

Kind regards,