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How do we avoid having comment marks?


Jose Bautista

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Jose Bautista

I use Nitro PDF Pro in combining PDF's. When someone tries to view it from other programs (i.e. Adobe PDF), there are comment marks on it. How do we avoid this? 

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  • 2 weeks later...
  • Official Nitronaut
Joseph Capiral

Hi @Jose Bautista

Thank you for reaching out to us through our Community Forums.

I understand that the created PDF file from Nitro PDF Pro is having issues when viewed by a different application.

I would love to know more about the issue. I have several questions for you:

- What build of Nitro Pro are you working with? You can find this out by clicking on 'About Nitro Pro' under the Help tab 
- Is the issue file-specific, or is it happening in all files?
- Can you please send us sample files so we can check the file and replicate the issue?

You can send the files by direct message if they are available.

Thank you. 
 

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