david lin Posted April 29 Report Share Posted April 29 Since updating to 14.22.1.0, the loading time to open Nitro PDF is 3-5 seconds. The splash screen shows up and just hangs, just when opening Nitro, not even opening a PDF file. Prior to the update, it would be about one second to open Nitro PDF before this lastest update. Is there a way for Nitro PDF to open faster, skip the splash screen, other optimization? Computer specs: 13th Gen Intel Core i5-1340P, 16GB LPDDR5-5200MHz, 1TB SSD M.2 2242 PCIe Gen4. Power mode is set to best performance Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted May 15 Official Nitronaut Report Share Posted May 15 Greetings @david lin Thank you for reaching out through our Community Forums! This application performance issue seems to be resolved in the next build of version 14. I recommend checking our Release Notes page for this build in a week or two. Once the new build is available, you can download the installer from here https://www.gonitro.com/product-details/downloads Kind regards, Link to comment Share on other sites More sharing options...
Phil Littlewood Posted May 21 Report Share Posted May 21 We have been using Nitro in our organisation for a couple of months and a number of users are complaining about general performance of the application compared with the previous tool. We have only used version 14.22.1.0 so we don't have a useful comparison with earlier versions of Nitro. Is there any release date expected for the new build? Link to comment Share on other sites More sharing options...
Glenn Beck Posted June 2 Report Share Posted June 2 As of today, there is not an update to resolve this issue. Can you provide a timeframe for the release? Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted June 25 Official Nitronaut Report Share Posted June 25 Greetings @Phil Littlewood Thank you for reaching out through our Community Forums! The 14.24.1.0 build was recently released, and it is available for download depending on your license. To know more about this build, you can review our Release Note page here – https://www.gonitro.com/documentation/release-notes/windows If you need the installer, please provide the details of your license so we can determine the appropriate installer. Kind regards, Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted June 25 Official Nitronaut Report Share Posted June 25 Greetings @Glenn Beck Thank you for reaching out through our Community Forums! The 14.24.1.0 build was recently released, and you can review our Release Note here – https://www.gonitro.com/documentation/release-notes/windows If you need the installer, please provide the details of your license so we can determine the appropriate installer. Kind regards, Link to comment Share on other sites More sharing options...
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