Mark Howard Posted May 3 Report Share Posted May 3 We have one user (out of about 40) when he uses the "Share" menu tab and clicks on "Email as Attachment" it will send the email twice with a slight delay between the emails. If he goes to Outlook and attaches a PDF from there, it only goes once. Has anyone seen anything like that before? It's only him. We are on Nitro Pro 13.70.7.60. Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted May 15 Official Nitronaut Report Share Posted May 15 Greetings @Mark Howard Thank you for reaching out through our Community Forums! Nitro PDF Pro does not have control over the email process, and it only launches the email client when clicking the 'Email as Attachment' option. After that, the user will fill in the Recipient address and Subject before clicking Send (the rest of the workflow is with Outlook). I have not seen this issue, and since this is isolated to one user, you may try removing Nitro PDF Pro using our cleanup tool and then reinstalling it. Please refer to the link below about Using the Clean Up Tool to Remove Nitro Pro: https://kb.gonitro.com/knowledgebase#/search/cleanup/000004209 Kind regards, Link to comment Share on other sites More sharing options...
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