New PC and have Nitro 13 License Key. Trial version downloaded is 14 but my license key is for 13

[sandra dhaliwal]

Do I need to download Nitro 13 or how can I use existing license key to activate on my new machine. When I download trail version, the version downloaded is 14 and activation fails. Please help

[Leslie V]

Hello @sandra dhaliwal

Thank you for your message - I can help you out.

You can get the latest version 13 installer from this page: https://www.gonitro.com/nps/product-details/downloads

After installation, you can activate by opening Nitro, click on the Help tab > About Nitro Pro > Activate and enter your serial number.

I hope this helps. Let me know if you require anything else.
 

[sandra dhaliwal]

Thank you