Jennifer Overbeck Posted May 6 Report Share Posted May 6 I have a legacy version, I assume, of PDFpenPro v. 12.2, bought from Smile in 2021. For some time now, on my primary desktop (Mac Pro Late 2013 running Monterey 12.7.4), documents are so blurry as to be almost unreadable. This is happening with all documents. I have tried to check for updates, but that process always fails. I can't find other instances of this problem through online searches, and I've gone through all the app menus searching for a resolution setting, to no avail. Can anyone help with a fix for the problem? Thanks very much! Link to comment Share on other sites More sharing options...
Annette Vaandrager Posted June 13 Report Share Posted June 13 I have the same issue. I just paid $35 to update to pdfpen 12, and it is not rendering documents clearly on my macbook pro running Mac 10.13. I want my money back! Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund Oyong Posted June 25 Official Nitronaut Report Share Posted June 25 Greetings @Annette Vaandrager Please refer to the post below: Kind regards, Link to comment Share on other sites More sharing options...
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