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Changed my computer and don't have my serial number


All Damage Restoration

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All Damage Restoration

Hi good morning, 

 

I changed my computer and do not find my serial number to have my license. I looked the email everywhere and did not find it.

The account is under billing@alldamagerestoration.com

Can you please help me. 

Edited by All Damage Restoration
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Joseph Capiral

Hi @All Damage Restoration

Thank you for reaching out through our community forums.


I  wasn't able to locate any serial number or license purchased under the email billing@alldamagerestoration.com

Do you have a different address that you can provide for me to search your license?

Thank you. 

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David Gehringer

I also had a laptop failure and can't find my license.   It may have been under my gmail account, but the recover system doesn't like emails that look like personal emails. 

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Joseph Capiral

Hi @David Gehringer

If you could message me all your email addresses,  I can search them in our records and see if I can recover your licenses if they are purchased from our website.

Thank you. 

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All Damage Restoration

Hi good afternoon, that is strange, when i log in in nitro I use that email. Is it different? 

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