Alexandra Sanna Posted September 10 Report Share Posted September 10 I purchased "Nitro Productivity Suite - Includes Nitro Pro for desktop PDF productivity and Nitro Sign for unlimited eSignatures". When I log into Nitro Sign, all of the esign tools have a lock icon next to them. When I click on "sign" or "request signature" I get the message "Upgrade to Nitro Pro Business or Nitro Sign Premium to unlock additional features, integrations and more!". The package I bought clearly states that Nitro Sign for unlimited eSignatures is included. How do I get access to use the esign tool? Link to comment Share on other sites More sharing options...
Official Nitronaut Joseph Capiral Posted Tuesday at 09:41 PM Official Nitronaut Report Share Posted Tuesday at 09:41 PM Hi @Alexandra Sanna Thank you for reaching out to us through our Community Forums. Can you please confirm the email address so that I can check the license and help you with your Nitro Sign Access? Feel free to send me a message for the license details or email. Thank you. Link to comment Share on other sites More sharing options...
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