Nitro Sign "license has expired"

[Douglas Jacobson]

My license did expire. I bought a new one today, but when I try to log in to Nitrosign, I can't get past the "license has expired - contact owner" banner.

[Joseph Capiral]

Hi @Douglas Jacobson

Thank you for reaching out to us through our Community Forums.

Are you still having issues accessing Nitro Sign?

If so, can you please provide the reference number and email address where your Nitro Sign is associated?

Thank you. 
 

[Susan Hammons]

Hello.  I am also having issues signing in.  I have a new computer, trying to Activate Nitro Pro on new computer, have logged in, but it says I need to buy it again.  I just need to Activate on new machine.  Serial # does not show complete number on old machine, just a few numbers then XXXXXX's.  Can someone please help me Activate on new machine?

 

[One Advisory]

Hi there - first time I am reaching out for assistance. Our licence has expired, but the account holder is our IT team. I dont know how to renew the licence as we only login to send documents for signing, nothing else? Can someone please direct me how I can renew licence? Greatly appreciate any help, thanks

[Joseph Capiral]

Hi @One Advisory

Thank you for reaching out to us through our Community Forums.

Can you please provide the email address so I can check and get the account details?

Kindly provide me the email through a message to further discuss the details.

Thank you.