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Sandra Aguilera
Posted

I need assistance with licensing and no one is responding to my messages. 

Sandra Aguilera
Posted

Does the newest version of Nitro pdf allow for installation on a terminal server and if so, is there anything specific that needs to be done for installation?

  • Official Nitronaut
Allain Umailin
Posted

Hello @Sandra Aguilera,

Thank you for reaching out to us through our Community Forums, and we sincerely apologize for the delay!

After checking your account records, I can see you have single-user licenses. This license model is incompatible with a Terminal Server. Purchasing a Nitro PDF Pro 14 from our website will not give you a license-file model that is only an Enterprise installer.

To be able to get an Enterprise installer with a license file, you must purchase 20 users or more through our Sales Team by filling up our online form  https://www.gonitro.com/contact-sales

I hope this helps!

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