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Hi I just download this program and I'm having problems, activating muy licence i have my serial number but they are asking me for a activation certificate 

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Kelvin B. Villarin

Hi Evermarie,

Thanks for posting on our community forums!

If you're activating Manually, please make sure you are following the exact steps found here: http://kb.gonitro.com/knowledgebase#/search/manual/000001643

The steps for the standard way of activating can be found here: http://kb.gonitro.com/knowledgebase#/search/activate/000001639

If you get stuck, please get a screenshot of the error message and submit a support request (with the screenshot attached) here:  www.gonitro.com/support/ticket


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