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Devyn

Save As issues

Question

Devyn

Hi There,

I am having some issues with Nitro Pro 11.  When i open a file from Outlook, edit the file, save as, then email as attachment the PDF reverts back to the original document and attaches to the email instead of the updated save as document

is there an easy fix for this as i don't have the time to waste to go to the file and re-open the save as document and email when it should be able to email directly from the PDF

Thanks

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Kelvin V.

Hi Devyn,

Thanks for posting on our community forums!

Are you performing the steps found here? http://kb.gonitro.com/knowledgebase#/search/attachment/000001986

If that doesn't help, kindly submit a support request here:  www.gonitro.com/support/ticket

Please include the following information:
1. What version of Nitro Pro are you using (ex: 11.0.3.173)
2. What version of Outlook (Ex: 2010, 2013)
3. The exact steps you are taking.
4. An attachment of the file in question. 

Cheers.

 

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