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Nitro stopped, say I need to activate.


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Same as some others.  With no warning Pro 10 stopped working and says my trial is expired.

I submitted a ticket # 00109593 .  The email response is I am not a subscriber so it will be a few days to respond.  "you will receive our response as time permits, within the order your request was received."

I cant wait!  I have work to complete and rely on this program.  I really dont appreciate the program stopping with no warning.

I need to get this resoled now.



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I needed to get some work done.  So as a work around I downloaded the trial version of Nitro 11.  I was able to sign into the cloud but still says it a 14 day trial.


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  • Official Nitronaut
Kelvin B. Villarin

Hi Todd,

In behalf of the Nitro Team, I really apologize for any inconvenience. I'm glad you were able raise a ticket. Support tickets have a faster response time compared to submitting on our community forum. 

Have a good one!

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