todd 1 Report post Posted May 23, 2017 Same as some others. With no warning Pro 10 stopped working and says my trial is expired. I submitted a ticket # 00109593 . The email response is I am not a subscriber so it will be a few days to respond. "you will receive our response as time permits, within the order your request was received." I cant wait! I have work to complete and rely on this program. I really dont appreciate the program stopping with no warning. I need to get this resoled now. 1 Share this post Link to post Share on other sites
todd 1 Report post Posted May 23, 2017 I needed to get some work done. So as a work around I downloaded the trial version of Nitro 11. I was able to sign into the cloud but still says it a 14 day trial. Share this post Link to post Share on other sites
todd 1 Report post Posted May 23, 2017 Nitro got back to me and resolved the problem. Share this post Link to post Share on other sites
Kelvin V. 0 Report post Posted May 24, 2017 Hi Todd, In behalf of the Nitro Team, I really apologize for any inconvenience. I'm glad you were able raise a ticket. Support tickets have a faster response time compared to submitting on our community forum. Have a good one! Share this post Link to post Share on other sites
