mudd 0 Report post Posted March 27, 2017 Hi, We have nitro pro 11 installed on our xenapp 6.5 server (2008 r2). this is deployed using citrix. every time a user launches nitro via citrix the citrix print manger services stops. event log error (system) The Citrix Print Manager Service service terminated unexpectedly. It has done this 3 time(s). event log errors (application) Faulting application name: CpSvc.exe, version: 6.2.9000.57, time stamp: 0x558dd69d Faulting module name: ntdll.dll, version: 6.1.7601.23677, time stamp: 0x589c99e1 Exception code: 0xc0000005 Fault offset: 0x00000000000181ed Faulting process id: 0x3a20 Faulting application start time: 0x01d2a6dd7e1682cd Faulting application path: C:\Program Files (x86)\Citrix\system32\CpSvc.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Share this post Link to post Share on other sites
Eli R. 0 Report post Posted March 27, 2017 Hi Mudd, Thank you for posting to our Community forums. For help related to your issue, please submit a Support ticket to our team at: www.gonitro.com/support/ticket Our team of Support reps should be able to assist you with this. Cheers! Share this post Link to post Share on other sites
mudd 0 Report post Posted March 29, 2017 HI, I have upgraded the nitro version from 11.0.2.110 to 11.0.3.173 as suggested by nitro support. Same problem still exist. Share this post Link to post Share on other sites
