Chris Mallon Posted June 14, 2017 Report Share Posted June 14, 2017 I am trying to print a PDF file using Nitro Pro V9, I can select print and select location, but the pop up box just says creating PDF but never does. I have ran a repair on the software but that has not helped. Link to comment Share on other sites More sharing options...
Power User Steven Zakulec Posted June 14, 2017 Power User Report Share Posted June 14, 2017 Are you using the latest version of Nitro 9? Here's the installer links: Nitro Pro 9 32-bit- http://install.nitropdf.com/pro9/en/retail/nitro_pro9.exe 64-bit http://install.nitropdf.com/pro9/en/retail/nitro_pro9_x64.exe If that doesn't help, let me know. Link to comment Share on other sites More sharing options...
Chris Mallon Posted June 14, 2017 Author Report Share Posted June 14, 2017 Just now, Steven Zakulec said: Are you using the latest version of Nitro 9? Here's the installer links: Nitro Pro 9 32-bit- http://install.nitropdf.com/pro9/en/retail/nitro_pro9.exe 64-bit http://install.nitropdf.com/pro9/en/retail/nitro_pro9_x64.exe If that doesn't help, let me know. Yes the latest updates are installed. Link to comment Share on other sites More sharing options...
Power User Steven Zakulec Posted June 14, 2017 Power User Report Share Posted June 14, 2017 You could try this: http://kb.gonitro.com/knowledgebase#/answers/Nitro Pro/000001584 Link to comment Share on other sites More sharing options...
Chris Mallon Posted June 14, 2017 Author Report Share Posted June 14, 2017 Thanks, what I hadn't tried as I couldn't reboot at the time was a fresh install, have done now and it works fine. Link to comment Share on other sites More sharing options...
Tarzan Posted June 15, 2017 Report Share Posted June 15, 2017 Have the same issue. (NitroPro 11.0.3.134). Can't save, can't save as, can't print to pdf, physical printer or otherwise. It comes and goes. Usually I can get it to print to OneNote and then I can export from there to a pdf but today even that didn't work. Very early on, when the problem first occurred some weeks ago, an error message would say there was not enough space for the temp file, but I haven't seen any error messages recently. Re-starting usually works, then the problem comes back after lunch - but not always. Any ideas? T Link to comment Share on other sites More sharing options...
Official Nitronaut Kelvin B. Villarin Posted June 15, 2017 Official Nitronaut Report Share Posted June 15, 2017 Hi @Tarzan, In order to figure out what's caused this, kindly submit a support request here: www.gonitro.com/support/ticket One of our Technical Support Reps should be able to assist you. Thank you. Link to comment Share on other sites More sharing options...
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