PDF File will not save

[Chris Mallon 1]

I am trying to print a PDF file using Nitro Pro V9, I can select print and select location, but the pop up box just says creating PDF but never does.

I have ran a repair on the software but that has not helped.

Edited June 14, 2017 by Chris Mallon
further update

[Steven Zakulec 59]

Are you using the latest version of Nitro 9?

Here's the installer links:

Nitro Pro 9

32-bit- http://install.nitropdf.com/pro9/en/retail/nitro_pro9.exe

 64-bit http://install.nitropdf.com/pro9/en/retail/nitro_pro9_x64.exe

If that doesn't help, let me know.

[Chris Mallon 1]

Just now, Steven Zakulec said:

Are you using the latest version of Nitro 9?

Here's the installer links:

Nitro Pro 9

32-bit- http://install.nitropdf.com/pro9/en/retail/nitro_pro9.exe

 64-bit http://install.nitropdf.com/pro9/en/retail/nitro_pro9_x64.exe

If that doesn't help, let me know.

Yes the latest updates are installed.

[Steven Zakulec 59]

You could try this:

http://kb.gonitro.com/knowledgebase#/answers/Nitro Pro/000001584

 

 

[Chris Mallon 1]

Thanks, what I hadn't tried as I couldn't reboot at the time was a fresh install, have done now and it works fine.

[Tarzan 0]

Have the same issue. (NitroPro 11.0.3.134).  Can't save, can't save as, can't print to pdf, physical printer or otherwise.

It comes and goes.  Usually I can get it to print to OneNote and then I can export from there to a pdf but today even that didn't work.

Very early on, when the problem first occurred some weeks ago, an error message would say there was not enough space for the temp file, but I haven't seen any error messages recently.

Re-starting usually works, then the problem comes back after lunch - but not always.

Any ideas?

T

 

[Kelvin V. 0]

Hi @Tarzan,

In order to figure out what's caused this, kindly submit a support request here:  www.gonitro.com/support/ticket

One of our Technical Support Reps should be able to assist you.

Thank you.