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RudyA

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RudyA

I recently upgraded our users from Nitro 10 to 11. 2 users are no longer with the company, but i activated Nitro 11 on their machines.How do I go about transferring their license to different users?

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Steven Zakulec

The easiest way is to just uninstall the copy of Nitro 11 from the machine- as long as the machine is connected to the Internet, the license will be released back into your license pool automatically.

There's other ways to do this, but you'll want to contact support for those methods: https://www.gonitro.com/support/ticket

You can also reach out to your account rep and ask them for assistance, and they should be able to help you with this.

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