Jump to content

Nitro 11 Paid subscription not working


Susan S
 Share

Recommended Posts

This thread relates to Nitro Pro 10 not working however,  I bought Nitro Pro 11 on 3/23/17 and I have the same "expired trial" issue and the support ticket does not accept my serial number.

Link to comment
Share on other sites

  • Official Nitronaut
Kelvin B. Villarin

Hi @Susan S,

Thanks for posting on our community forums!

I see one of my colleague's was able to assist you with this concern (via support ticket 113693). Please let me know if there's anything else.

Cheers!

Link to comment
Share on other sites

On 6/16/2017 at 11:38 AM, Susan S said:

This thread relates to Nitro Pro 10 not working however,  I bought Nitro Pro 11 on 3/23/17 and I have the same "expired trial" issue and the support ticket does not accept my serial number.

Same problem here, I don't see the Activate Button 

Link to comment
Share on other sites

 I bought Nitro Pro 11 on 6/20/17 and I have the same issue cannot input the Activation code or my serial number. Ref. Number is 114306211 and case number 00114161

Edited by Jack
case number added
Link to comment
Share on other sites

  • Official Nitronaut
Kelvin B. Villarin

Hi @Jack,

Thanks for posting on our community forums!

I will take over your ticket (case #114161). Please expect my response in a couple of minutes.

We will sort this out.

Cheers!

Link to comment
Share on other sites

Look at all these problems with paid subscriptions...

Nitro will only help with problems if you pay for additional service. If you don't pay - you will need to wait a few days for a response.

Link to comment
Share on other sites

  • Official Nitronaut
Kelvin B. Villarin

Hi @dvdhtch,

Thanks for posting on our community forums!

I'm taking over your ticket (case #114328). Please expect a response in a couple of minutes.

Cheers!

 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.