Saber_Mike Posted June 21, 2017 Report Share Posted June 21, 2017 When my end user double clicks on a field to edit it in a new PDF several fields all the sudden become redacted. We can click on each field and it delete to remove the black bar over the text but that's obviously not convenient. This just started yesterday and we have used the product with out error for some tie now. We don't know of any changes or updates made in that time frame. Link to comment Share on other sites More sharing options...
Official Nitronaut Kelvin B. Villarin Posted June 22, 2017 Official Nitronaut Report Share Posted June 22, 2017 Hi @Saber_Mike, Thanks for posting on our community forums! Is it happening to all files or is the issue file-specific? Please submit a support request here: www.gonitro.com/support/ticket If the answer is file-specific, please attach the form you are working on so we can better assist you. Cheers! Link to comment Share on other sites More sharing options...
Saber_Mike Posted June 22, 2017 Author Report Share Posted June 22, 2017 It is all documents and our version is Pro 8 if that matters. I looked at it more and all the fields that it is "redacting" or covering with a black bar are actually grey backgrounds in the original document if that is a factor. Link to comment Share on other sites More sharing options...
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