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Saber_Mike

Nitro Pro auto Redacting Fields When Editing?

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Saber_Mike

When my end user double clicks on a field to edit it in a new PDF several fields all the sudden become redacted. We can click on each field and it delete to remove the black bar over the text but that's obviously not convenient. This just started yesterday and we have used the product with out error for some tie now. We don't know of any changes or updates made in that time frame.

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Kelvin V.

Hi @Saber_Mike,

Thanks for posting on our community forums!

Is it happening to all files or is the issue file-specific? Please submit a support request here:  www.gonitro.com/support/ticket

If the answer is file-specific, please attach the form you are working on so we can better assist you.

Cheers!

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Saber_Mike

It is all documents and our version is Pro 8 if that matters. I looked at it more and all the fields that it is "redacting" or covering with a black bar are actually grey backgrounds in the original document if that is a factor.

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