MG 67 0 Report post Posted June 22, 2017 I have been using Nitro Pro 11 for months and editing documents (inserting pics and text into plans) without problems. Yesterday, I opened a set of plans with several layers. I had already edited this document last week but needed to make changes. When I hit the Edit function, i get the following message " This document contains Layers which prevent from using the object editing tool. Do you want to remove all layers and continue editing thie document content." When i select "ok" the program freezes and becomes unresponsive. I'm at a loss on what to do and have to use the program daily. Need help ASAP!! Thank you, Mike Quote Share this post Link to post Share on other sites
Kelvin V. 0 Report post Posted June 27, 2017 Hi @MG 67 Mike, Thanks for posting on our community forums!Let's run a repair on your Nitro Pro installation. The instructions can be found here: http://kb.gonitro.com/knowledgebase#/search/repair/000001641If the issue persists, kindly submit a support request (with the attached file in question) here: www.gonitro.com/support/ticket One of our Technical Support Reps should be able to assist you. Quote Share this post Link to post Share on other sites