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MG 67

Nitro Pro 11 - will not let me edit doc w/Layers

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MG 67

I have been using Nitro Pro 11 for months and editing documents (inserting pics and text into plans) without problems.  Yesterday, I opened a set of plans with several layers. I had already edited this document last week but needed to make changes.  When I hit the Edit function, i get the following message " This document contains Layers which prevent from using the object editing tool. Do you want to remove all layers and continue editing thie document content."    When i select "ok" the program freezes and becomes unresponsive.   I'm at a loss on what to do and have to use the program daily.  Need help ASAP!!

Thank you,

Mike 

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Kelvin V.

Hi @MG 67 Mike,

Thanks for posting on our community forums!

Let's run a repair on your Nitro Pro installation. The instructions can be found here: http://kb.gonitro.com/knowledgebase#/search/repair/000001641

If the issue persists, kindly 
submit a support request (with the attached file in question) here:  www.gonitro.com/support/ticket

One of our Technical Support Reps should be able to assist you.

 

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