MG 67 Posted June 22, 2017 Report Share Posted June 22, 2017 I have been using Nitro Pro 11 for months and editing documents (inserting pics and text into plans) without problems. Yesterday, I opened a set of plans with several layers. I had already edited this document last week but needed to make changes. When I hit the Edit function, i get the following message " This document contains Layers which prevent from using the object editing tool. Do you want to remove all layers and continue editing thie document content." When i select "ok" the program freezes and becomes unresponsive. I'm at a loss on what to do and have to use the program daily. Need help ASAP!! Thank you, Mike Link to comment Share on other sites More sharing options...
Official Nitronaut Kelvin B. Villarin Posted June 27, 2017 Official Nitronaut Report Share Posted June 27, 2017 Hi @MG 67 Mike, Thanks for posting on our community forums!Let's run a repair on your Nitro Pro installation. The instructions can be found here: http://kb.gonitro.com/knowledgebase#/search/repair/000001641If the issue persists, kindly submit a support request (with the attached file in question) here: www.gonitro.com/support/ticket One of our Technical Support Reps should be able to assist you. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.