MG 67 0 Report post Posted June 22, 2017 I have been using Nitro Pro 11 for months and editing documents (inserting pics and text into plans) without problems. Yesterday, I opened a set of plans with several layers. I had already edited this document last week but needed to make changes. When I hit the Edit function, i get the following message " This document contains Layers which prevent from using the object editing tool. Do you want to remove all layers and continue editing thie document content." When i select "ok" the program freezes and becomes unresponsive. I'm at a loss on what to do and have to use the program daily. Need help ASAP!! Thank you, Mike Share this post Link to post Share on other sites
Kelvin V. 0 Report post Posted June 27, 2017 Hi @MG 67 Mike, Thanks for posting on our community forums!Let's run a repair on your Nitro Pro installation. The instructions can be found here: http://kb.gonitro.com/knowledgebase#/search/repair/000001641If the issue persists, kindly submit a support request (with the attached file in question) here: www.gonitro.com/support/ticket One of our Technical Support Reps should be able to assist you. Share this post Link to post Share on other sites
