flatbed fine, document feed not

[bodes 0]

hello

Been successfully using an old Nitro for many years. Bought Pro 11 today, but when I choose to scan from flatbed, it works fine, a pdf file opens.. however, when I scan from document feeder, the document feeds through fine, but no pdf file is created...... nothing happens...

thanks

 

[bodes 0]

9 minutes ago, bodes said:

hello

Been successfully using an old Nitro for many years. Bought Pro 11 today, but when I choose to scan from flatbed, it works fine, a pdf file opens.. however, when I scan from document feeder, the document feeds through fine, but no pdf file is created...... nothing happens...

thanks

 

ps  - it gets to the trasnferring data phase, the green line completes, then just disappears

[bodes 0]

fixed by printer scanner driver update - sorry

[Kelvin V. 0]

Hi @bodes,

I'm glad you were able to sort it out!

Have a good one!